condiciones de uso freshly

TERMS AND CONDITIONS

PURPOSE

The purpose of these Terms and Conditions is to define the conditions of purchase between FRESHLY COSMETICS and the Customer in which FRESHLY COSMETICS supplies the products offered in its online store in exchange for financial compensation.

TERMS OF SERVICE

FRESHLY COSMETICS prioritizes customer satisfaction and wants to achieve this by providing premium service. Therefore, it guarantees the quality of the products delivered and the delivery thereof in accordance with the terms mentioned below.

Support

If you need help making your online purchase or regarding a product, do not hesitate to contact us through our email [email protected], we will be happy to assist you.

Privacy Policy

All data provided by FRESHLY COSMETICS’ customers will be treated with utmost confidentiality and will not be provided to third parties, except when necessary for delivery of the purchase.

The bank details are processed directly by PayPal, the provider we have chosen for the electronic payment service, because it is "the fastest and safest way to pay online" or through the Adyen B.V payment gateway. Therefore, FRESHLY COSMETICS will never receive any of its customers’ credit card information, they will simply receive the payment and the details of the order corresponding to the payment. For more information visit www.paypal.com and / or the payment platform section of Adyen B.V, or if you prefer contact us at [email protected].

We reserve the right to use commercial data anonymously to study shopping habits and uses.

After-Sales Service

If you would like to contact our Customer Service, you may send an email to [email protected].

ORDERS

Price

The products will be sold at the price indicated, with the valid price being that collected at the time the purchase once the order has been confirmed by the customer.

Taxes

All prices include the Value Added Tax (VAT), except for the cost of shipping which will vary depending on the number of products purchased and shipping country.

Order confirmation

Once the client has completed the payment of the order, an order confirmation will be sent to the client via email.'

PAYMENT

Method of payment

Payments can be made via credit or debit card or through a PayPal account.

IMPORTANT: It is not necessary to have a PayPal, the customer may pay via credit card (VISA, MASTERCARD or AMERICAN EXPRESS) or directly through PayPal itself.

Privacy and Security

PayPal and the card payment system, Adyen B.V are the fastest, safest, and most reliable online payment methods. Because PayPal and Adyen B.V deal directly with our customers’ accounts and charges, FRESHLY COSMETICS does not possess access, in any way, the bank details of the latter.

For more information visit www.paypal.com and /or the payment gateaway section Adyen B.V, or if you prefer, you may contact us at [email protected].

We have adopted the SSL encryption procedure, which protects the privacy of the consumers.

PRODUCT INFORMATION

We pay great attention to the information related to the products’ characteristics through technical descriptions, lists of ingredients, their method of use and photographs that illustrate the products. All this is done within technical limitations and respecting the highest market standards. For any questions and / or concerns, the customer may contact us via email at [email protected].

COPYRIGHT | INTELLECTUAL OWNERSHIP

All contents of the FRESHLY COSMETICS online store, illustrations, texts, denominations, trademarks, images and videos, are the property of FRESHLY COSMETICS. Any misuse can be prosecuted.

COMPANY

For any question, complaint or suggestion, the customer may contact us via email at [email protected]